Maharajah's Choice
1 Objective

Maharajah's Choice is a wholly owned brand of Ostindo International. Ostindo takes its obligations under the Privacy Act seriously and takes all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold.

2 Policy

Ostindo's Privacy Policy applies to customers that provide us with their personal information.

The intent of our policy is to ensure that our conduct in handling an individual's personal information reflects the National Privacy Principles.
These principles cover the following areas:

  1. Collection of information
  2. Use and disclosure of information
  3. Data quality
  4. Data security
  5. Openness
  6. Access and correction
  7. Identifiers
  8. Anonymity
  9. Trans-border data flows
  10. Sensitive Information

3 Visits to Our Web Site

For each visitor to our web site, our web server collects the following type of information for statistical purposes;

  • The number of users who visit the website
  • The date and time of visits
  • The number of pages viewed
  • Traffic patterns
This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

4 Personal Information of Customers

In the case of customer registrations, Ostindo holds the following personal information:

  • Name
  • Email
  • Phone Number
  • Address
This information is collected to enable us to conduct a monthly prize draw for a hamper of Maharajah's Choice products and provide product information.

5 Storage

We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy and the destruction of this material where required.

6 Anonymity

Whenever it is lawful and practicable, individuals will have the option of not identifying themselves when dealing with Ostindo.

7 Access to Personal Information

Where Ostindo holds personal information about an individual, Ostindo will provide the individual with access to the information on request, in a form or manner suitable to the individual's reasonable needs, except to the extent that:

  • Providing access would pose a serious and imminent threat to the life or health of any individual; or
  • Providing access would have an unreasonable impact upon the privacy of answer individuals; or
  • The request for access is frivolous or vexatious; or
  • The information relates to existing legal dispute resolution proceedings between Ostindo and the individual, and the information would not be accessible by the process of discovery in those proceedings; or
  • Providing access would reveal the intentions of Ostindo in relation to negotiations with the individual in such a way as to prejudice those negotiations; or
  • Providing access would be unlawful; or
  • Denying access is specifically authorised by law; or
  • Providing access would be likely to prejudice an investigation of possible unlawful activity; or
  • Where providing access would reveal evaluative information generated within Ostindo in connection with a commercially sensitive decision-making process, Ostindo may give the individual an explanation for the decision, rather than direct access to the information.
If Ostindo holds personal information about an individual and the individual is able to establish that the information is not accurate, complete and up-to-date, Ostindo will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.

To gain access to, or to up-date, the personal information that Ostindo holds about you, please contact our Privacy Officer via An administration fee of $20.00 plus gst will be charged.

8 Use of Cookies

Cookies are pieces of information that a website can transfer to an individual's computer hard drive for tracking site usage and customising site information to further improve the user experience. Cookies can make using Ostindo's websites easier by storing information about your preferences on a website. The use of cookies is an industry standard, with most major websites using them. Most Internet browsers are pre-set to accept cookies. However, if you are concerned about the use of cookies you do have the option to opt-out and refuse the transfer of cookies to your computer's hard drive.

9 Information Security

Any personal information submitted to an Ostindo website is held with the strictest confidence. Ostindo uses and implements industry standards for the security and protection of information collected from its users. This information is securely stored and access is restricted to authorised Ostindo employees, ensuring that personal information is protected.

Information submitted by an individual to Ostindo is used only for the purpose stipulated at the time that the information is collected. Ostindo is required by law not to reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, any personal information provided without first gaining the express consent of the individual to do so.

Exceptions to this include:

  • Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; and;
  • Where Ostindo is required to provide information in response to Subpoenas or Warrants or other legal process.

10 Company Service Providers

Personal information may be transferred confidentially to our service providers for the primary purposes of carrying out our business services from time to time. Examples include using our business partners to handle our marketing campaigns and partnering in selling our products and services; external mail outsourcing agents to handle our bulk postal requirements; and our bank, merchant or financial agencies to process your account payments. Wherever possible, we try to get those services provided to you without those third parties being provided with any of your personal information. If that is not possible, we require that any third party is provided with only the minimum necessary information, and it is provided under terms of strict confidentiality on condition that the third party only uses it to provide the necessary services.

11 Sale of Business

If at some time in the future, we sell all or part of our business, we will need to disclose your personal information to the buyer so that the buyer can continue to provide services to you.

12 Complaints

Complaints about our privacy practices should be directed to our Privacy Officer via